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Contact Us


General Information


For general info and questions, call 416-785-9230. If you are outside of GTA, our toll-free number is 1-888-785-2779.




For information about how to make a referral, call 416-785-9230 ext. 8793, or click on the specific service in the Services We Offer section in the menu at the top of the webpage.


Career or Volunteer Opportunities


For more information on career or volunteer opportunities, you may also email

Our Address


550 Queen Street East, Suite 201
Toronto, Ontario  M5A 1V2


How to Share Feedback: Compliments and Complaints


We encourage and value feedback that we receive about our organization. If you have compliments, complaints or feedback about accessibility, you can do any one of the following:

Leave a message: 416 785 9230

Write a letter to:
Executive Director
550 Queen Street East, Suite 201
Toronto, ON  M5A 1V2


To receive a formal response, the complaint must be submitted in writing via letter or email. It can be addressed to a Service Provider, Volunteer, Student or the direct manager of a service/program or can be emailed to

If you need assistance to provide a written response, please contact your service provider or manager, or call 416-785-9230.

Once received, your complaint will be documented and investigated.

Written responses will be provided for all formal complaints by the applicable manager, and will include next steps in the complaints process in case you are not satisfied with the response.


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