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Useful Links and Crisis Phone Numbers


Welcome Home, A Guide to Services for Tenants

A very helpful, and thorough guide for accessing support services in the City of Toronto has been put together by the City of Toronto's Shelter, Support and Housing Administration Division. The guide includes:
crisis and emergency information; general information and referral numbers; housing and housing assistance information; health and wellness resources; information about things to do in Toronto; education and employment resources; legal and financial information; and, information about Transportation.

The online version can be accessed here.

A pdf version can be accessed here.


Crisis Phone Numbers


If you are in distress or in an emergency, please call Emergency Services 911.

 Distress Centre
 416-408-4357 or 416-408-HELP
 Gerstein Centre
 416-929-5200
 St. Michael's Hospital Psychiatric Emergency Services (for individuals residing in
Scarborough see Scarborough section for an alternative)
 416-864-5346
 Griffin Community Crisis Network (specific to individuals who have a
dual diagnosis)
 416-222-1153

Other Crisis Phone Numbers

 CAMH 24 Hour Emergency
 416-535-8501 ext. 6885
 Mental Health Helpline
 1-866-531-2600
 Poison Info
 416-813-5900
 Sherbourne Health Clinic
 416-324-4180
 Street Help Line
 416-392-3777
 Telehealth Ontario
 1-866-797-0000
 211 Toronto for inquiries about community programs
such as food banks
 211 Toll Free
 311 Toronto for inquiries about programs and services provided
by the City such as shelters
 311 Toll Free


The following phone numbers are geographical area-specific.


Other Crisis Phone Numbers-Downtown Toronto

 Sherbourne Health Centre
 416-324-4180
 St. Michael's Hospital
 416-360-4000
 Toronto General Hospital
 416-340-4800
 Toronto Western Hospital
 416-603-5800


Other Crisis Phone Numbers-North York & Etobicoke

 North York General Hospital-Branson Site
 416-633-9420
 North York General Hospital-Leslie Site
 416-756-6000
 St. Elizabeth Mobile Crisis Team
 416-498-0043


Other Crisis Phone Numbers-Scarborough

 Mobile Crisis Program for Scarborough and
East York Scarborough Hospital
 416-495-2891
 Rouge Valley Centenary Hospital
 416-284-8131
 Scarborough General Hospital-General Campus
 416-438-2911
 Scarborough General Hospital-Grace Campus 416-498-2400
 The Scarborough Hospital Mobile Crisis Program
 416-289-2434
 The Scarborough Hospital Emergency Department
 416-438-2911


Bed Bug Protocols - Developed by Cota


  Bed Bug Protocols: Education, Prevention and Control
  Handout - Education & Prevention








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