JOB POSTING #256
Manager, Developmental Services
One (1) Permanent Full-Time Position
Cota is an accredited community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 40 years. We provide person-centred supports that assist individuals to find inspiration and hope in their inherent strengths and support them to pursue meaningful change in their lives, as they define it. We also work collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way that services are delivered to individuals living with mental health and cognitive challenges.
We are seeking a dynamic and innovative leader who will work enthusiastically to support the delivery of recovery oriented, client and family centered and comprehensive services that meet client needs, ensures client safety and works within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services. Client and family centered care is guiding principle at Cota that helps improve decision making processes, health outcome and client experiences. The successful leader will oversee their portfolio in accordance with this guiding principle.
The Manager, Developmental Services is accountable for providing leadership in the development and delivery of high-quality, client-centered services at Cota. This position is responsible for a portfolio which includes but is not limited to the following services:
- Transitional Aged Youth (TAY) Program: This program supports adults with developmental disabilities who were formerly in the care of one of the Toronto-based Children’s Aid Societies. The program ensures that clients receive quality support while they reside in privately operated fee-for-service residential care settings by offering case management services to the clients and by providing effective oversight to the fee-for-service agencies. On an annual basis, the program is responsible for ensuring that each fee-for-service agency is audited in order to ensure compliance with Quality Assurance Measures (QAM) regulations.
- Specialized Care Program: This program provides case management services to young adults who 1) have a developmental disability, 2) live in fee-for-service residential care settings, and 3) have completed service delivery through the Special Needs Team at Skylark. The program offers case management services to clients while also ensuring that the fee-for-service agencies provide quality services in compliance with QAM regulations.
The successful candidate will be required to:
- Liaise with various external stakeholders on a regular basis (including Developmental Services Ontario, representatives from the MCCSS Regional Office, Child Welfare Agencies, MCCSS-funded transfer payment agencies, fee-for-service agencies, etc.) in order to ensure that clients are supported safely and effectively within the community setting.
- Hire, train, coach, supervise and provide clinical support to frontline staff within a unionized setting.
- Act as a representative of Cota at network and/or external committee meetings as necessary.
- Identify and implement quality improvement initiatives as required.
- Authorize and/or process invoices and funding requests from fee-for-service agencies as appropriate.
- Play a lead role in developing, updating and implementing the operating standards/guideline manuals for each program within the portfolio.
- Act as a member of the Cota Leadership Team which may include involvement in a number of organization-wide activities.
- Report to the Director, Developmental Services
Qualifications and Skills Required:
- A degree from a recognized University in a relevant Social Services discipline and/or Health Care discipline;
- A minimum of one year of previous leadership/management level experience;
- Exceptional organizational skills and administrative skills;
- Knowledge of the Developmental Services System (eg. relevant legislation, Developmental Services Ontario (DSO), etc.);
- Excellent interpersonal and communication skills;
- Previous work experience in a health care and/or social services organization (preferably 5 years or more);
- Demonstrated understanding, sensitivity to and awareness of issues relating to diversity and cultural competency;
- It would be considered an asset to have any of the following:
- Previous supervisory/leadership experience within a unionized environment;
- Knowledge of the Mental Health Sector and/or Dual Diagnosis;
- Knowledge of budgeting and/or financial processes.
Please forward a cover letter and your current resume on or before July 7, 2020 by 4:00pm to Human Resources via e-mail at email@example.com and reference Job Posting #256.
Posting ad date is June 23, 2020; the posting will remain open until successfully filled.
If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per resources available to us.
Cota is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. We request no emails, faxes, phone calls, or requests to meet please. Cota encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.).