Icon image of check marked clip board representing Cota's quality of care oversight programs

Quality of Care Oversight and Service Coordination


Cota’s Specialized Care Program provides case management services to young adults who 1) have a developmental disability, 2) live in fee-for-service residential care settings, and 3) have completed service delivery through the Special Needs Team at Skylark. The program offers case management services to clients while also ensuring that the fee-for-service agencies provide quality services in compliance with Quality Assurance Measure (QAM) regulations.

The service does not accept external referrals.


This program supports adults with developmental disabilities who were formerly in the care of one of the Toronto-based Children’s Aid Societies. The program ensures that clients receive quality support while they reside in privately operated fee-for-service residential care settings by offering case management services to the clients and by providing effective oversight to the fee-for-service agencies. On an annual basis, the program is responsible for ensuring that each fee-for-service agency is audited in order to ensure compliance with Quality Assurance Measures (QAM) regulations.

Only these four Toronto-based child welfare agencies may make referrals to this service: Catholic Children’s Aid Society of Toronto, Children’s Aid Society of Toronto, Jewish Family and Child Services, and Native Child and Family Services. Workers from the child welfare agencies wishing to make a referral must contact Developmental Services Ontario-Toronto Region at 1-(855)-372-3858.


Get Cota Connected

Subscribe now

Cota Logo

Services de langue française

Bien que Cota soit heureuse de fournir des renseignements traduits sur ses services, elle n’offre malheureusement pas de services désignés en français à l’heure actuelle. Si vous avez besoin de services en français, nous vous recommanderons un fournisseur de services désigné en français ou nous coordonnerons la participation d’un traducteur. 

Pour accéder aux traductions en français sur le site, cliquez sur l’onglet du bouton anglais noir en bas à gauche de l’écran et sélectionnez Français.